Policies

Privacy Policy

Effective date: 26-01-2025

Introduction

The General Data Protection Regulation of the European Union applies to the protection and processing of personal data. SME Engineering is committed to protecting your privacy and informing you clearly about how information is handled when you use this website.

This Privacy Policy explains how information is managed and protected in connection with the website sme-engineering.com.

For questions regarding this Policy or the handling of personal data, contact us at info@sme-engineering.com.

Data Controller

The Data Controller for personal data processing in connection with sme-engineering.com is Smiling Machines Energy I.K.E., trading as SME Engineering.

Registered office
Eleftheriou Venizelou 37
65302, Kavala, Greece

Operating and contact location
3rd kilometre of Xanthi-Kavala
67100, Xanthi, Greece

Email
info@sme-engineering.com

Information You May Provide to Us

The website does not currently provide a contact form or quotation-request form.

You may choose to contact SME Engineering directly by email or telephone. When doing so, you may provide information such as your name, email address, telephone number, company information, CV or application materials, and the content of your enquiry.

We use this information only as reasonably necessary to respond to your communication, assess an application where applicable, or provide information regarding our services and activities.

Processing of Personal Data

SME Engineering collects and processes personal data only where necessary for legitimate communication, business, recruitment, legal, or operational purposes.

We do not sell, lease or commercially distribute personal data.

External service providers acting on our behalf, such as hosting or IT-support providers, may have access to limited information where necessary to provide their services. Such providers are expected to implement appropriate confidentiality and security measures.

Personal data may also be disclosed when required by law, a competent authority, court order, prosecutor’s order, or at your request.

Website Usage and Technical Information

Technical information, such as connection and security information required for the operation of the website, may be processed to maintain website functionality and security.

The website is delivered using encrypted HTTPS connections.

For information about cookies, please review our Cookie Policy.

Your Rights

Subject to applicable law, you may have the right to:

  • request information regarding how your personal data is processed;
  • request access to personal data held about you;
  • request correction of inaccurate or incomplete information;
  • request deletion of personal data where applicable;
  • object to or restrict certain processing activities;
  • withdraw consent where processing is based on consent;
  • request portability of relevant data under applicable conditions;
  • lodge a complaint with the competent supervisory authority.

Requests can be submitted to info@sme-engineering.com.

Data Retention

Personal data provided directly to SME Engineering is retained only for as long as necessary for the purpose for which it was provided, or as required by applicable legal, contractual, regulatory, tax, evidentiary, or operational obligations.

Where you request deletion of information, we will assess and respond to that request in accordance with applicable legal requirements.

Security

SME Engineering takes reasonable technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse or disclosure.

Website traffic is encrypted through HTTPS.

Supervisory Authority

You have the right to contact the competent supervisory authority regarding personal data protection matters:

Hellenic Data Protection Authority
Kifisias 1–3
115 23, Athens, Greece
Telephone: +30 210 647 5600
Email: contact@dpa.gr

Governing Law

This Privacy Policy is governed by applicable Greek and European Union law. Any dispute arising in relation to this Policy shall be subject to the jurisdiction of the competent Greek courts, subject to applicable mandatory legal provisions.

Changes to this Policy

SME Engineering may amend this Privacy Policy where necessary. Any updated version will be posted on this website with an updated effective date.