Our Commitment
At SME Engineering, our vision is to establish ourselves as a leading company in the field of electrical network studies while remaining committed to sustainable development values and societal responsibility.
Our mission is to continuously improve across all areas of activity, deliver high-quality services and products, exceed customer expectations, and create value for all stakeholders involved in our business activities.
We are committed to managing quality and environmental matters with the same responsibility and importance applied to all other organisational functions. We believe this approach maximises value for our customers, employees, partners and society as a whole.
To fulfil this commitment, we adopt the principles of prevention, transparency and continuous improvement in all areas of quality and environmental management.
Our Core Values
- Integrity
- Respect
- Innovation
Our Objectives
Our objectives include:
- exceeding customer expectations through timely and efficient project execution;
- accurately identifying customer needs and fostering a climate of trust;
- continuously improving service quality and organisational development;
- complying with applicable legal and other environmental requirements;
- providing a framework for setting, reviewing and achieving quality and environmental objectives;
- ensuring consultation and participation of employees and their representatives, where applicable.
Our Commitments
To achieve these objectives, SME Engineering is committed to:
- complying with contractual and legal obligations, procedures, regulations and internal policies;
- monitoring industry developments and adopting best practices;
- allocating necessary resources for effective operations and management-system implementation;
- selecting qualified and reliable partners and suppliers;
- ensuring ongoing training and professional development of our people;
- utilising appropriate, modern and reliable equipment;
- designing and implementing measurable indicators and objectives at all operational levels;
- continually reviewing and upgrading this integrated policy and ensuring it is communicated and understood by all personnel.
Management Responsibility
We are committed to communicating this Policy to all persons working under our control and to making it available to interested parties.
Management gives its full support to the Integrated Quality and Environmental Management System and, in collaboration with staff, is committed to applying its requirements to achieve the objectives above and ensure that SME Engineering remains synonymous with high quality and environmental responsibility in the delivery of services.
The General Manager
Dionisis Voglitsis
This Quality & Environmental Policy is communicated and explained so that it is understood by all personnel. Its suitability is reviewed during the annual review of the Quality & Environmental System by Company Management.